Connect with Osyrion

Our engineering team is available for technical support, billing inquiries, and strategic partnership discussions.

Instant Support Bot
@osyrionsupportbot

Connect directly with our support engineers via Telegram for rapid troubleshooting and real-time guidance.

Message Support Bot
Community Channel
t.me/osyrionsupport

Join our official project channel for the latest infrastructure updates, service status, and community announcements.

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Follow Osyrion

Stay updated on infrastructure releases, platform status, and industry insights.

General Inquiries
info@osyrion.app

General questions, partnership opportunities, and media inquiries.

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Technical Support
support@osyrion.app

Infrastructure integration, bot commands, and simulation scripts.

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Billing & Accounts
billing@osyrion.app

Subscription management, credit top-ups, and invoice requests.

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Security & Compliance
security@osyrion.app

Reporting security concerns, GDPR inquiries, and legal transparency.

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Enterprise Sales
enterprise@osyrion.app

Custom orchestration, bulk credit pricing, and dedicated nodes.

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Support Expectations

Response Times

We prioritize inquiries based on support levels defined in our pricing plans.

P1 Support
2-4 Hours
P2 Support
12 Hours
P3 Support
24-48 Hours